All packages will be despatched via our UK postal service, Royal Mail, within 3 working days of payment. Most packages will not have tracking numbers, but if there is a tracking number associated with your order it will be in your shipping notification email.

Packages shipped to the UK usually take between 1-3 working days from date of postage to arrival. Outside of the UK they arrive within an average of 1-2 weeks, however it can take up to 4 weeks if there are delays with the postal system and/or customs.

Orders can be made without having an account.

Items can be returned within 28 days of purchase, unused and in perfect condition for a refund or exchange.

Conditions of return

Buyers are responsible for return shipping costs unless the item is faulty. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Let us know if you would like to return an item using the contact page or email us at: store@minxcreative.com